The Absolute and Critical Importance of Accurate Directory Listing
While small businesses do realize the importance of being listed on directories through which potential clients and customers can reach out to them, they often fail to update their contact details whenever there is some change. As a small business owner, it is imperative that you not only ensure your presence on directory listings, you also make sure that all the contact details mentioned there are up-to-date as well as currently relevant.
The realization of the importance of directory listings has definitely got a significant boost, post the emergence of globally renowned directories such as Craigslist. The fact that these directories exist online – a world where your own geographical location as well as that of your potential customers ceases to make a difference in terms of respective reach to one another, makes them that much more popular.
Having said that, many businesses, while ensuring their presence on these listings, fail to update their contact details, whenever there is a change in them. This is something that you, as a small business owner, really need to be careful about, and pay heed to, each time there is any change in your contact details. This would include your phone number, your email, your website address, as well as the relevant contact person.
Now, you might argue that those who have to contact you urgently or those who have already been dealing with you, will somehow manage to contact you, one way or the other. While this may prove to be true in some cases, there are a number of factors that you need to keep in mind.
First of all, remember that you are operating in an extremely competitive market. Irrespective of the niche that you may be operating in, or catering to, it is very likely that there would be others proffering similar services as you.
Keeping in mind the fact that in today’s world, both time and attention span are really limited, it is vital that all potential customers reach out to you accurately, in their very first attempt. Their inability to do so is only likely to draw them towards your competitors.
So how do you ensure accurate and up-to-date listings of all your contact details, on these listings?
For that, the first and most critical step would be for you to know all the online and offline directories and other places where the contact details of your business are listed. While it may seem obvious to you, real world examples tell us that a lot of businesses are not even aware of all the places where they are listed in the first place!
Therefore, make sure that you are aware of all these listings where your business makes its presence felt. This list of listings (if you may call it so!) will serve as a checklist for you to go on to each listing and update them with up-to-date information as and when there is a change in any contact detail.
No doubt, your own website should definitely be very high priority when it comes to the aforementioned updating. This should be followed by any and every other listing which is critical to your business; which you know to be a source of constant business – for your business!
Summing up, we would only reiterate the absolute critically of accurate contact details on all your business listings; you can be assured that inaccurate listings = poor business.
Hope you took some great value out of this post today! I’d love to hear your feedback, so make sure you leave a comment with your thoughts or questions! And also, you can click on the Twitter button below to retweet this article…Thank You!
To Your Success,
John Curran, Certified Master Coach and NLP Practitioner
Author, Teacher, Business Coach, and Inspirational Speaker
CEO and Founder of Coach Curran International
www.blog.coachcurran.com
curran_286@msn.com
Cell 603-903-2592
P.S. If you found this blog post helpful, please post a comment below.Thanks for your continued support!
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By coachcurran, August 20, 2010 @ 12:59 AM
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